Online psychiatry for women, Australia-wide.
Your Journey with Lunea: Simple Steps to Support
Navigating mental health care should be clear and straightforward.
At Lunea, we've designed our process to be as supportive and seamless as possible.
Step 1
Obtain a General Practitioner Referral
Ask your General Practitioner (GP) for a referral requesting either
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a Psychiatric Assessment, or
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a Medicare Item 291/92435 assessment (single-session review)
The referral must include your full name, date of birth, contact details, and the reason for referral. This helps our clinicians understand your needs from the outset.
Step 2
Send Your Referral to Lunea Intake
Once you have the referral, either ask your GP to email it to our intake team at intake@lunea.com.au or send it yourself - whichever is simpler for you.
Step 3
Initial Review & Scheduling
Upon receiving your referral, our administrative team will review it. We will then contact you within 5 business days to confirm receipt, gather any additional necessary information, and provide available appointment times and fees for your initial consultation.
Step 4
Your First Online Consultation
Your initial appointment will be an assessment conducted online via secure video call. This session typically runs for 50 minutes and allows your psychiatrist to gain a thorough understanding of your concerns, medical history, and goals for treatment. You will need to find a quiet, private space so you can speak freely. For more details about your first appointment, please review our Initial Consultation Checklist here.
Step 5
Collaborative Treatment Planning
Comprehensive Assessment Pathway (3 appointments)
Across the two follow-up sessions, your psychiatrist will refine your diagnostic formulation, review relevant information and discuss treatment recommendations. At the end of the pathway, you will either:
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return to your GP with a comprehensive plan, or
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discuss options for ongoing care at Lunea if appropriate.
Medicare Item 291/92435 assessment
Following the single consultation, your psychiatrist will prepare a detailed report and treatment plan for your GP, usually within 2 weeks.
Step 6
Ongoing Support & Follow-Up
Many patients continue their care with their GP using the management plan we provide.
For others, further psychiatric support may be helpful - your psychiatrist will guide you through suitable next steps.
If ongoing care at Lunea is appropriate, this will be discussed as part of your assessment process.
Online psychiatry for women, Australia-wide.