Online psychiatry for women, Australia-wide.

For GPs – How It Works

Simple and quick process to keep you informed

Step 1

Email the referral

Please send a standard GP referral (PDF or scanned letter) to intake@lunea.com.au. Referrals may request either:

a Psychiatric Assessment (3-appointment pathway), or
Item 291 / 92435 assessment (single appointment with written management plan)a Medicare

Include the patient’s full name, date of birth, phone number, and email to ensure we can contact them promptly.

Step 2

The referral is reviewed

Our intake team reviews all referrals within five business days to confirm suitability and determine the appropriate assessment pathway.
We will contact the patient directly with next steps, fee information, and a link to book their initial appointment.

Step 3

Initial Video Appointment

We contact your client directly to arrange their first tele-psychiatry appointment.

Comprehensive Assessment Pathway: the psychiatrist begins a detailed diagnostic review, followed by two scheduled follow-up appointments.
Medicare Item 291 / 92435 assessment: a single comprehensive assessment is completed, forming the basis for the written management plan.

Step 4

Communication

A clear management letter - diagnosis, meds, follow-up plan - will be provided to you and your patient.

Email Referral

Services for Referrers

Lunea is pleased to support General Practitioners and fellow Psychiatrists in the management of their patients. Referrers are reminded to please include the patient's full medical and medication history in addition to the referral letter.

Comprehensive Assessment and Management Plans for GPs (Medicare Item 291): We partner with you to provide a detailed psychiatric assessment and a comprehensive management plan for your patient. This one-off consultation is designed to provide you with expert guidance to manage your patient's ongoing care for the next 12 months. Patients having already received a 291 at Lunea can return for a once-off review (Medicare billable item 293) within 12 months.

Second-Opinion Consultations for Psychiatrists (Medicare Item 296): We offer a valuable second-opinion service for colleagues seeking a fresh perspective on complex cases or assistance with specific diagnostic or treatment challenges associated with women’s mental health.
Referral of patients for assessment / ongoing care (Medicare Item 296): We can provide ongoing care for some patients who wish to be seen online.

Still Have Questions?

We're here to help make your experience as clear as possible. If you have any further questions about our process or services, please consult our comprehensive FAQ section.

FAQ